Privacy Policy

ComplianceGO Privacy Policy

ComplianceGO, LLC (“ComplianceGO”, “we”, “us”, “our”) understands the value of your privacy and strives to protect it. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose personal information (as defined below) through your use of our online services, including our website compliancego.com (the “Site”), and as part of ComplianceGO’s other business activities.

PERSONAL INFORMATION WE COLLECT ON OUR SITE

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you create a company, facility, division, site, or other entity on the Site, we collect certain information that you provide to us, which may include your name, company name, title, address, facility addresses, email address, and phone number. We refer to this information as “Entity Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Entity Information that we collect generally to maintain details about the sites, facilities, and organizations you create with the Site. Additionally, we use this Entity Information to:

  • Communicate with you;
  • Communicate with other users or email addresses that you have added or with third parties as you may direct us.
  • Collect weather information from NOAA for the grid coordinates provided; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Entity Information to market our services by sending information about our products, promotions, other marketing material, or for other marketing purposes.

We also process Device and Entity Information for logistics, payment, insurance, customs, tax, other regulatory requirements, communication, customer service, marketing, web analytics, system monitoring, data security, other operational and administrative purposes, and advisory services, including market and use analysis, industry information and promotional recommendations.

Data collected and received by ComplianceGO may be transmitted within the United States and to other countries. Although our technical team members are currently based in the United States, the Internet is a global environment. By using this Site and sending information to ComplianceGO electronically, you consent to trans-border and international transmission of any data that you may choose to supply to ComplianceGO. Information transmissions to this Site and emails sent to ComplianceGO may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at your own risk.

SHARING YOUR PERSONAL INFORMATION

We share Device and Entity Information with third parties to help us use this Information, as described above. For example, we use Google Maps for geolocation within our software. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your personal information here:

We require third parties who perform services for us to agree to treat Device and Entity Information confidentially and securely and only for the purpose of performing services on our behalf. Finally, we may also share Device and Entity Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  ComplianceGO does not sell, trade, or lease Device or Entity Information to third parties.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant ComplianceGO the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for ComplianceGO’s commercial, marketing or any similar purpose.  ComplianceGO retains Device and Entity Information for as long as you remain a customer and thereafter only for the period necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or allowed by law, including to fulfil a legal obligation.

OTHER PERSONAL INFORMATION THAT COMPLIANCEGO USES

Separately from the Device and Entity Information that we collect on our Site, ComplianceGO also purchases data from third parties for marketing purposes (“Marketing Data”).  We use Marketing Data to market our services by sending information about our products, promotions, other marketing material, or for other marketing purposes.

Like all other personal information, we require third parties who perform services for us to agree to treat Marketing Data confidentially and securely and only for the purpose of performing services on our behalf. Marketing Data may be transmitted within the United States and to other countries.  We may also share Marketing Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  ComplianceGO does not sell, trade, or lease Marketing Data to third parties.  We retain Marketing Data only for the period necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or allowed by law, including to fulfil a legal obligation.

YOUR RIGHTS

You have the right to request that ComplianceGO (i) delete your personal information; and (ii) disclose the personal information we collect, use, and disclose about you. You also have the right to opt out of the sale of your personal information (to the extent we sell your personal information) and you also have the right to not face discrimination for exercising any of your rights set forth in this Policy. To exercise these rights, you (or your authorized agent) may contact us as indicated below by submitting a verifiable consumer request. A verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

MINORS

The Site is not intended for individuals under the age of 18.  If you are under the age of 18, do not use ComplianceGO’s services.  ComplianceGO does not knowingly process personal information from persons under the age of 18.

CHANGES

This policy is effective April 30, 2021. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy policy and practices, if you have questions, concerns, or if you would like to make a complaint, please contact us by e-mail at support@compliancego.com, toll free at [number], or by mail using the details provided below:

367 East 1200 South, Orem, UT, 84058, United States